The second-hand marketplace Users Voice Anger Over Sizing Updates
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The popular resale platform has altered its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Online Platforms Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category than originally posted because of the remapping.
The platform stated the revised method more closely matches other platforms.
It has advised users to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Changes
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Required Changes
Charlotte Lunn, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
